All orders must be placed before 1pm GMT Monday to Friday to be dispatched the same day.

Any orders placed after 1pm GMT on Friday-Sunday will be processed on the next working day.

Our couriers will always try their absolute best to keep deliveries on time, but in some cases these delivery times can be extended. We cannot be held responsible for any delayed deliveries.

If you are waiting longer than the estimated delivery time, then please contact us on contact@emberunderwear.com so we can investigate with the courier as soon as possible.